Arrowdawn opportunity for RGU student

Arrowdawn has continued its commitment to supporting the next generation of IT professionals.

The Aberdeen-based company, which provides network and communication support to 300 offices across 27 countries, has given a year’s work placement to Jonathan Merchant, a third-year student at Robert Gordon University.

The BSc (Hons) computer network management and design student is gaining an insight into networks, communications and cybersecurity at Arrowdawn, a Cisco specialist which was established 19 years ago.

Gordon Adie, managing director at Arrowdawn, said: “We’re delighted to continue the relationship with Robert Gordon University. This is an opportunity for Jonathan to gain practical experience to complement his academic learning. It’s good to have him on board.”

Jonathan, a former Dyce Academy pupil, said: “The placement is a first-class opportunity to put what I’ve learned at Robert Gordon University into practice. Working with industry professionals also gives me a broader understanding of what it takes to have a career in the network, communication and security arena.”

Phil Smith, who was on a similar placement at Arrowdawn and gained a BSc (Hons) in computer network management and design at RGU, is now a network engineer with the company.

Project successes highlighted as Arrowdawn celebrates 18th birthday

Arrowdawn NOC


It’s by no means a landmark figure in business terms – but Arrowdawn has just turned 18 years old.
From the very beginning we’ve stuck to what we do best: networks, communications and security in the Cisco arena.

We’ve not been tempted to expand into traditional IT services, instead preferring to partner with those in that area to deliver network and comms support and all that goes with it.

Sticking to what we do best is a model that has worked well for us – and will continue to do so in the future as even greater demands are placed on networks and communications infrastructure, and the integrity of those systems.

Currently we provide 24/7 support to more than 250+ offices across more than 20 countries. Most of our contracts are direct with clients, but we are not adverse to collaboration. Far from it, we see partnerships forming a key part of our growth strategy in the next few years.

Sometimes it’s good to take a step back, though, and recognise a few of the successful projects delivered by our staff in Aberdeen, Inverness and Edinburgh.

These include:

•Oil major: Offshore LAN Upgrades
•Logistics giant: Global LAN & WAN refresh and 24x7x365 network support
•Professional services firm: UK Voice, Data and WiFi Network support
•Engineering services firm: Global LAN and Voice network support
•Global supply business: Global Voice network support
•Oil & gas engineering contractor: Global VPN network support
•Global oil & gas products/services: Voice, Data and WiFi support
•Operator – resource augmentation
•North Sea comms: Radar network support – across 16 offshore platforms (10 operators)
•Integrated services provider: UK Voice, Data and WiFi support
•Operator: Offshore Process Control Network redesign, implementation and support
•Operator: LAN and Data Centre deployment and support for engineering contractor
•Housebuilder: UK Data and WiFi network support
•Oilfield services: Voice network support
•New operator – Voice network support
•Operator: European Network and Data Centre support
•Oilfield services – HQ firewall replacement

We’ve been trusted to handle some major projects – and delivered. Thank you to all our valued customers over the years, many of whom have been with since the early days. We’re looking forward to celebrating our next anniversary – and many more years beyond that.

Contract wins for communications and networks specialist

Arrowdawn has secured contracts worth £330,000 in the past three months.

The business has delivered projects for two operators, a global oilfield services firm and an integrated services provider for the oil and gas industry. Arrowdawn hopes to secure further contract wins in the next few months due to its capability to handle complex onshore, offshore and global scopes of work.

The latest projects included the upgrade of local area network (LAN) on offshore platforms, replacement of outdated communications infrastructure, implementation of a wireless network and cloud-managed infrastructure and support for LAN, WAN (wide area network) and voice and data networks across 13 global offices.

Gordon Adie, managing director of Arrowdawn, said: “These relatively complex projects have created upgraded networks for clients as they look to utilise modern-day technologies and communication solutions.

“More and more companies are looking to upgrade networks to harness the benefits of the Internet of Things, and in doing so turn data into insights and opportunities. This means there is a greater requirement for a more robust and resilient communication and network infrastructure.

“We were delighted to support clients’ IT departments to implement these projects which will support business continuity and future growth. The recent contracts wins are a credit to our in-house expertise and commitment to customer service.”

The company specialises in the integration and migration of customer networks, particularly those requiring connectivity between multiple sites on a global scale.